C-TS470-2412 EXAM SAMPLE, C-TS470-2412 DUMP CHECK

C-TS470-2412 Exam Sample, C-TS470-2412 Dump Check

C-TS470-2412 Exam Sample, C-TS470-2412 Dump Check

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SAP Certified Associate - SAP S/4HANA Cloud Private Edition Service Sample Questions (Q27-Q32):

NEW QUESTION # 27
In the advanced execution scenario, what is the dynamic item processor profile used for? Note: There are 3 correct answers to this question.

  • A. To bill a service as a list of subitems
  • B. To summarize dynamic items into a single debit memo item
  • C. To combine billing documents into one customer invoice
  • D. To enable resource-related billing
  • E. To determine the service confirmation items

Answer: A,B,D

Explanation:
In theService with Advanced Executionscenario (scope item 63Q), the dynamic item processor (DIP) profile is used for resource-related billing:
* To summarize dynamic items into a single debit memo item: The DIP profile can aggregate confirmed resources (e.g., time, materials) into a single billing item.
* To bill a service as a list of subitems: Alternatively, it can itemize resources as separate subitems for detailed billing.
* To enable resource-related billing: The DIP profile processes dynamic data from confirmations (e.g., time, parts) to generate billing documents.
* To determine the service confirmation items: This is part of confirmation, not the DIP profile's role.
* To combine billing documents into one customer invoice: This is a billing process step, not a DIP function.The DIP profile is configured in Customizing under Sales and Distribution # Billing."The dynamic item processor profile supports summarizing items, listing subitems, and enabling resource- related billing in advanced execution." (SAP Help Portal, Resource-Related Billing).


NEW QUESTION # 28
What does the repair order status "Released" mean?

  • A. This is the initial status of all repair orders
  • B. The repair object is ready to be scheduled for repair
  • C. The repair object has been sent back to the customer
  • D. The repair object has been scheduled for repair

Answer: B

Explanation:
In anin-house repair process, the repair order status "Released" (e.g., REPO transaction type) has a specific meaning:D. Let's dive in.
Released Status:
"Released" (system status REL) means the repair order is approved andready to be scheduled for repair. It's a preparatory step, allowing planning (e.g., resource allocation) before execution begins.
Why Not the Others?
* A:Scheduling happens after release, not indicated by it.
* B:Initial status is "Created" (CRTD), not "Released."
* C:Return to customer is a later status (e.g., "Completed").
Flow:
Created # Released (ready to schedule) # In Process # Completed.
"The 'Released' status indicates the repair object is ready to be scheduled for repair."


NEW QUESTION # 29
In an SLA determination procedure, which of the following can you use? Note: There are 2 correct answers to this question.

  • A. Service contract
  • B. Response profile
  • C. Service profile
  • D. Service organizational unit

Answer: B,C

Explanation:
In SAP S/4HANA Cloud Private Edition, Service,Service Level Agreement (SLA)determination ensures that service transactions (e.g., service orders) meet predefined time or performance commitments. The SLA determination procedure uses specific profiles to calculate deadlines. The correct answers areservice profile (A)andresponse profile (B). Let's dive into this comprehensively.
What is SLA Determination?
SLA determination automatically assigns deadlines (e.g., response time, resolution time) to service items based on configured rules. It's critical for ensuring customer satisfaction and compliance with contractual obligations.
* Service profile (A):A service profile defines overall SLA parameters, such as the total time allowed to complete a service (e.g., "Resolve within 48 hours"). It's assigned to a service transaction or derived from a contract and includes settings like working hours or escalation rules. For example, a "Gold Service" profile might allow 24 hours for resolution.
* Response profile (B):A response profile specifies the initial response time (e.g., "Respond within 4 hours"). It focuses on the first action (e.g., acknowledging a customer issue) and is often paired with a service profile for a complete SLA framework. For instance, a "High Priority" response profile might mandate a 2-hour response.
Why Not the Others?
* Service contract (C):While a service contract may reference SLAs, it's not "used" in the determination procedure-it's a source document, not a configuration element like a profile. The SLA profiles are derived from or linked to it.
* Service organizational unit (D):This defines who performs the service, not the SLA deadlines. It influences assignment, not time-based SLA calculation.
How It Works in Practice:
* A service order is created (e.g., for a pump repair).
* The system checks the SLA determination procedure (customized in SPRO # Service # SLA Determination).
* Based on the item category or contract, it applies a service profile (e.g., 48-hour resolution) and response profile (e.g., 4-hour response).
* Deadlines are set and monitored (e.g., via the Service Order Issues app).
Additional Insight:
SLA profiles can incorporate calendar settings (e.g., excluding weekends) and priority levels,making them flexible for different scenarios. They're maintained in customizing under "Define Service Profiles" and
"Define Response Profiles."
"The SLA determination procedure utilizes service profiles and response profiles to calculate and enforce deadlines for service transactions."


NEW QUESTION # 30
Which of the following steps are required when creating a product bundle? Note: There are 2 correct answers to this question.

  • A. Assign a bill of material to a product bundle
  • B. Assign components or component groups to a product bundle
  • C. Maintain rules to combine different products
  • D. Create a bundle product

Answer: B,D

Explanation:
Aproduct bundlein SAP S/4HANA Cloud Private Edition, Service groups multiple products or services into a single offering. The required steps are:
* Create a bundle product (B):A product master record is created with an item category group supporting bundles (e.g., LUMF).
* Assign components or component groups to a product bundle (C):Components (e.g., materials or services) are added to the bundle via a bill of material (BOM) or similar structure.
* A:Rules are optional for dynamic bundles, not a mandatory step.
* D:A BOM might be used internally, but the step is assigning components, not the BOM itself.
"Creating a product bundle involves defining a bundle product and assigning components or component groups to it, typically via a BOM structure."


NEW QUESTION # 31
Which of the following is a prerequisite to install a piece of equipment in a functional location?

  • A. Set the installation flag for a functional location category
  • B. Set the installation flag for a piece of equipment
  • C. Allow the combination of equipment category and object type to be installed in a functional location
  • D. Allow the equipment category to be installed in a functional location

Answer: D

Explanation:
To install equipment in a functional location in SAP S/4HANA:
* Allow the equipment category to be installed in a functional location: The equipment category (e.g., M for machines) must be configured to permit installation (set in transaction OIEQ), ensuring compatibility with functional locations.
* Combination of equipment category and object type: Object types are for classification, not installation prerequisites.
* Installation flag for equipment/functional location: No such flags exist; installation is controlled by category settings.This is part of equipment management setup."The equipment category must allow installation in a functional location as a prerequisite." (SAP Help Portal, Equipment Installation).


NEW QUESTION # 32
......

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